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Dubai RTA Job | Senior Traffic Systems Operator

Job description:

Continuous and proactive monitor the intelligent traffic systems (both in-station and out-station) to ensure smooth traffic flow.
Monitor traffic flow via DDS screens or in-station systems (SCOOT / FALCON / SCADA).
Take appropriate action in the event of a road traffic accident by coordinating with the Police, the rapid response units, maintenance, changing the dynamic message signs (DMS) to divert traffic and continue monitoring until the end.
Take appropriate action using in-station controls together with DMS signs and CCTV cameras as well as the tunnel control systems to manage traffic events (such as congestion, or vehicle breakdown) and ease traffic flow.
Coordinate with external stakeholders (Dubai Police, Civil Defense etc) with matter regarding road traffic accidents in order for them to take appropriate action.
Coordinate with security (e.g. Dubai Police) in the event of something out of the ordinary occurring such as: Motorcycles driving against traffic, pedestrians crossing the road dangerously, illegal usage of emergency doors in the tunnel, illegal usage or opening of the FIRE HOUSE CABINATE, graffiti etc.
Ensure the data in the Dalili system is updated when there has been an effect to normal traffic conditions causing a change to journey times.
Record and update any event or Incident in near real time, in the appropriate system.
Document incidents on the VDR system and relay to appropriate personnel with coordination with the management.
Monitor the water level in the tunnel water tanks and drain extra water when full.
Monitor lighting level during the day at the entrance, exit and middle of the tunnel.
Ensure the temperature in the airport tunnel is stabilized and all fire pumps are on Stand By should they need to be used in emergencies.
Test the Jet Fans in the airport tunnel using the SCADA system to ensure they are working according to the condition of the air.
Perform other responsibilities related to the position as appropriate

Skills to handle customers’ complaints.
Ability to understand traffic flow to record the field required data.
Enjoy good appearance and capability for understanding during conducting the field studies that require contact with the public.
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
Computer-literate performer with extensive software proficiency covering wide variety of applications.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks.
Innovative problem-solver who can generate workable solutions and resolve complaints.

Job Category:

Job Location:
Dubai, UAE

Employment Type:

Number of Vacancies:

Traffic and Roads Agency

Intelligent Traffic System

Traffic Controls Centers

Preferred Candidate

Career Level:
Mid Career/ Specialist

Years of Experience:
Min: 0 Max: 2

United Arab Emirates

Bachelor's degree

Posting Date

Apply Here :


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