Job description:
• Continuous and proactive monitor the intelligent traffic systems (both in-station and out-station) to ensure smooth traffic flow.
• Monitor traffic flow via DDS screens or in-station systems (SCOOT / FALCON / SCADA).
• Take appropriate action in the event of a road traffic accident by coordinating with the Police, the rapid response units, maintenance, changing the dynamic message signs (DMS) to divert traffic and continue monitoring until the end.
• Take appropriate action using in-station controls together with DMS signs and CCTV cameras as well as the tunnel control systems to manage traffic events (such as congestion, or vehicle breakdown) and ease traffic flow.
• Coordinate with external stakeholders (Dubai Police, Civil Defense etc) with matter regarding road traffic accidents in order for them to take appropriate action.
• Coordinate with security (e.g. Dubai Police) in the event of something out of the ordinary occurring such as: Motorcycles driving against traffic, pedestrians crossing the road dangerously, illegal usage of emergency doors in the tunnel, illegal usage or opening of the FIRE HOUSE CABINATE, graffiti etc.
• Ensure the data in the Dalili system is updated when there has been an effect to normal traffic conditions causing a change to journey times.
• Record and update any event or Incident in near real time, in the appropriate system.
• Document incidents on the VDR system and relay to appropriate personnel with coordination with the management.
• Monitor the water level in the tunnel water tanks and drain extra water when full.
• Monitor lighting level during the day at the entrance, exit and middle of the tunnel.
• Ensure the temperature in the airport tunnel is stabilized and all fire pumps are on Stand By should they need to be used in emergencies.
• Test the Jet Fans in the airport tunnel using the SCADA system to ensure they are working according to the condition of the air.
• Perform other responsibilities related to the position as appropriate
Skills
• Skills to handle customers’ complaints.
• Ability to understand traffic flow to record the field required data.
• Enjoy good appearance and capability for understanding during conducting the field studies that require contact with the public.
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
• Computer-literate performer with extensive software proficiency covering wide variety of applications.
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks.
• Innovative problem-solver who can generate workable solutions and resolve complaints.
Job Category:
Administration
Job Location:
Dubai, UAE
Employment Type:
Full-time
Number of Vacancies:
1
Agency:
Traffic and Roads Agency
Department:
Intelligent Traffic System
Section:
Traffic Controls Centers
Preferred Candidate
Career Level:
Mid Career/ Specialist
Years of Experience:
Min: 0 Max: 2
Nationality:
United Arab Emirates
Degree:
Bachelor's degree
Posting Date
2017/12/11
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